Details
08/23/2023
Director of Human Resources and Customer Service
Franklin County Public Health
Why Work Here? Be Valued!
As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.
The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility.
Franklin County Public Health provides:
- Schedules to support a work/life balance.
- Robust benefits including medical, dental, vision, employee assistance program and flexible spending account.
- Life insurance, short and long term disability options are also offered.
- Vacation time, personal time, sick time, and paid holidays.
- And much more!
NOW HIRING: Director of Human Resources and Customer Service
The Director of Human Resources and Customer Service is responsible for the recruitment, retention,
Employee lifecycle, personnel matters, compliance, employee handbook, workforce development, performance management and as well as supervising the related employees, providing leadership and direction for the Office of Human Resources and Customer Service.
This role originates and leads practices and objectives that will provide quality performance culture that emphasizes excellence and productivity, goal attainment, and the recruitment and ongoing development of a strong, competent workforce, all in support of our mission and vision. This position oversees a team in the areas of human resources, customer service, payroll, quality improvement and accreditation, and serves as a member of the Senior Management Team.
Duties Include:
- Under the leadership of the Health Commissioner, this role plans, develops, and administers activities and operations of Human Resources, including strategic planning, performance management, workforce development, progressive discipline, etc. Directs and oversees the life-cycle stages of all employees at Franklin County Public Health; this includes attraction, recruitment, onboarding, development, retention and separation.
- Develops the HR workforce development plan in alignment with the agency’s adopted strategic plan. Provides recommendations for policies, programs, and services in alignment with the agency’s adopted mission and vision, community needs, and federal, state, and local mandates. Provides strategic oversight for competencies, scope of practice, and development of competencies in staff in line with the workforce development and workforce planning policies.
- Provides leadership for specific projects and/or initiatives, including participating in strategic planning, recommending policy and procedural changes, employment law and the development of policy.
- This role is responsible to monitor continuous quality improvement practices and national accreditation efforts in the agency as they relate to best practices, performance management and measurement, and accreditation standards.
- Acts as a subject-matter expert and coordinates with vendors, county partners and staff to maintain and develop related software systems supporting HR/CS activities.
- Develops and maintains effective working relationships with public health partners.
- Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
- Other related duties as assigned.
Position Requirements:
- Master’s degree in human resources, business administration or related field required.
- At least five (5) years of progressive human resources management experience with direct supervisory experience required.
- Minimum three (3) years’ experience in employee relations, public employment law and policy development required.
- Minimum three (3) years’ experience in performance management at all levels of the organization, including quality improvement practices required.
- Experience in leading change management strongly preferred.
- HRCI or SHRM certification preferred.
- Valid Ohio driver’s license and ability to meet insurability requirements required.
- Some evening and weekend hours required.
Hiring Wage Range: $42.12/hour - $48.44/hour. This is a classified, exempt position.
Interested applicants should apply through https://franklincounty.bamboohr.com/careers with
- Resume
- Cover letter
- Completed FCPH application (located: http://www.myfcph.org/careers
Deadline for Applying: Internal applicants – June 7, 2023; External applicants - Until Filled No phone calls please.
Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at www.MyFCPH.org.
FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. All FCPH Employees must be fully vaccinated (one or two doses depending on COVID-19 vaccination type) by November 23, 2021 unless a reasonable accommodation is requested and approved.
Applicants with disabilities may contact Revathy Deivasgamani, HR Generalist at revathydeivasigamani@franklincountyohio.gov or 614-301-2100 to request and arrange for accommodations.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.
