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11/09/2023

Information Technology Administrator

Knox Public Health

INFORMATION TECHNOLOGIST

Knox Public Health is seeking a full-time Information Technology Administrator. The responsibilities of this position will include but not be limited to:

• Evaluate agency IT needs to develop new approaches to increase efficiency
• Work with agency Leadership Team to identify IT and software needs
• Monitor and control computer and peripheral data processing equipment
• Monitor the system for failure and errors and develop applied programs
• Prepare IT and software reports, as needed
• Participate in long range planning for IT and monitor such progress on the IT plan
• Represent agency at selected meetings related to IT
• Ensure agency has capacity for Emergency Response and Data Recovery
• Serve as application administrator, as needed
• Ensure staff are trained and aware of agency policies via appropriate software application
• Participates in project development and securing relative data
• Conduct special projects related to IT and software, as needed
• Monitors and ensures continuity of IT inventory, contracts and service agreements
• Comprehend an extensive variety of technical material
• Audit and test network equipment and infrastructure for security related issues
• Maintain and upgrade, as needed, anti-virus software and definitions
• Ensure that backups are running correctly and are being properly maintained
• Understand fundamentals of multiple internet browsers, Office Suite products and network structure
• Directs the installation, maintenance and repair of network and telecommunications components to ensure performance is at peak efficiency
• Responsible for ensuring work adheres to customer specifications and internal guidelines, including established timelines and budgets
• Coordinates the installation and maintenance schedule for technicians
• Configures, tests, maintains and resolves issues related to LAN/WAN
• Provides troubleshooting support to end users
• Installs workstations
• Manages user account information, including rights, security and systems groups
• Develops and provides training for agency staff on IT issues
• Orients and trains staff on new equipment and software
• Provides team direction/coordination to accomplish program objectives
• Oversees activities of professionals working in the program area
• Manage loaner laptops, loaner cell phones and hot spots
• Meets all job and safety requirements applicable to OSHA safety standards that pertain to essential functions and is bonded
• Attends staff meetings and training sessions as required
• Performs other related duties as assigned or requested

Requirements/Qualifications:

• Associates Degree in computer science or IT field
• Baccalaureate degree, preferred
• Minimum five (5) years’ IT systems management experience

This position is full-time (40 hours) with normal hours M-F 8:00 a.m. – 4:30 p.m.  (Hours may vary) and include occasional evenings and weekends.  Benefits include paid holidays, vacation, sick time, personal leave, and retirement; health, dental, and vision insurance available. Interested applicants should submit a resume and application to Knox Public Health,
Attn:  Human Resources, 11660 Upper Gilchrist Road, Mount Vernon, OH 43050 or email to resume@knoxhealth.com.  An application can be found at www.knoxhealth.com. The position will remain open until filled.

Knox Public Health is an Equal Opportunity Employer Provider.

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